Privacy Policy
Effective date: September 4, 2026
What we collect
Account information: email address, password hash, and any display name you provide when you create an account.
Project content: scripts, prompts, character descriptions, uploaded images or voice samples, and any outputs you generate through CineAI.
Usage and billing data: credit balance, generation history, and transaction records. Payments are processed by Stripe; CineAI does not store full payment card numbers.
How we use your data
We use your data to run the service: authenticate you, render your videos, track credit usage, send account-related notices, and improve reliability. We do not sell your personal data or use it to train generative models without your explicit permission.
Third-party processors
CineAI relies on a small number of service providers to operate the platform:
- Supabase — cloud database, authentication, and file storage for account and project data.
- Stripe — payment processing for credit packs and subscriptions.
- AI rendering providers — scene, character image, and voice generation when you render projects.
- Google — only when you choose to sign in with your Google account. We receive your name, email address and profile picture.
Data retention
We keep your account and project data for as long as your account is active. If you delete your account or a specific project, we remove or anonymize the associated data within a reasonable time, except where we need to retain it for legal, security, or billing reasons.
Your rights
You can access, update, or delete most of your data from the CineAI dashboard. To request a full export or deletion of personal data, email support@cineai.cc. We will respond within a reasonable timeframe.
Cookies and tracking
CineAI uses cookies only for authentication and session management. We do not use third-party advertising or analytics cookies.
Contact us
Questions about this policy? Email support@cineai.cc.